Wellfleet

Thank you for your interest in purchasing art from our online store. We strive to ensure that our customers have a satisfactory buying experience. However, we understand that there may be instances where you may need to request a refund or return. Please read our refund and return policy carefully to understand your rights and options.

Refunds:

Non-Customized Artwork: If you are not satisfied with your purchase of a non-customized artwork, you may request a refund within 14 days of receiving the item. To be eligible for a refund, the artwork must be in its original condition, undamaged, and in the original packaging. Please email our customer support team (contact@musescout.com) to initiate the refund process. Once we receive the returned item and verify its condition, we will issue a refund for the purchase price, excluding any shipping or handling charges.

Returns:

Non-Customized Artwork: If you wish to return a non-customized artwork for any reason other than a defect or damage, you may do so within 14 days of receiving the item. The artwork must be in its original condition, undamaged, and in the original packaging. Please email our customer support team (contact@musescout.com) to initiate the return process. Once we receive the returned item and verify its condition, we will issue a refund for the purchase price, excluding any shipping or handling charges.

Return Shipping:

a. For eligible returns or exchanges, you will be responsible for the shipping costs associated with returning the item to the artist. We recommend using a trackable shipping method to ensure the safe delivery of the artwork. Please retain the shipping receipt and tracking information until the return process is completed.

Exchanges:

Unfortunately, we do not offer direct exchanges for artwork. If you wish to exchange an item, please follow the return process as outlined above, and then place a new order for the desired item on the website.

Damaged or Defective Items:

In the unfortunate event that your artwork arrives damaged or defective, please email the customer support team (contact@musescout.com) immediately. Provide photographic evidence of the issue, and we will work with you to resolve the problem by offering a replacement or a refund, as per the circumstances.

Non-Refundable Items:

Please note that certain items may be marked as non-refundable or final sale. These items will be clearly indicated on the website at the time of purchase, and the refund and return policy will not apply to them.

 

The artist reserves the right to amend or modify this refund and return policy at any time without prior notice. Any changes will be effective immediately upon posting on the website. We encourage you to review this policy periodically.

If you have any questions or require further assistance, please contact the customer support team (contact@musescout.com), and we will be happy to assist you.

Valentino’s journey as an artist began in her youth. Born in Vernon, New Jersey, she showed an early interest in the arts. The catalyst to her artistic journey was a birthday gift, a point and shoot polaroid camera given to her by her aunt.

In high school, Valentino began taking photography classes and learning the basics of film. Her uncle gifted her his old film camera, which aided in her development and fostered her passion for photography. Valentino went on to study photography at Sussex County Community College. After completing her Associates Degree, she transferred to Montclair State University. Valentino was awarded the area award for photography in her class's BFA exhibition at Montclair.

Valentino became a multidisciplinary artist after several family members were diagnosed with cancer. She would go into her studio space and create three dimensional layered paintings, allowing herself to heal and deal with all of the grief she was experiencing. Painting was an emotional release and allowed Valentino a way to express herself fully without affecting other people’s emotional state. After dealing with the loss of her grandmother and aunt, Valentino continued to find joy in painting and invested more time into learning the medium.

After creating an entire series of three dimensional paintings, Valentino continued her practice by learning about creating layers in artwork to give it depth. Her new series involves the use of catalyst tools to create layered acrylic paintings. Valentino’s primary subject matter is abstract because she feels the need to express herself through brushstrokes and mark making, which allow her to clear her mind. Each brushstroke and color choice is based upon her mood which varies daily. The intensity and technique used varies each day and can include posca markers for fine detailing near the end of each creation.

Valentino has had her work exhibited in various areas such as New York City, Greece, New Paltz, North Dakota. She had a solo exhibition at Green Door Studio titled Value People. She is represented by Whitespace Gallery in Hackettstown, NJ and ArtLab Gallery in Mendham, NJ.